This 2 day 15.5 hour session is designed to provide high level training for those that need a better understanding or a refresher of the overall F&I Management process. You can expect to walk away from this course with a general or renewed understanding of F&I Management fundamentals.
Objectives
- Identify different communication styles and be given tools to assist
- Define role specific activities and tasks
- Develop relationships and improve their network
- Effectively build and present a menu tailored to the customer
- Identify tools for resolving concerns and overcoming objections
- Demonstrate effective and impactful ways to earn business
When & Where
December 6th & 7th 2022, 8am - 5pm PT
Ally Conference Center
535 Anton Blvd.
Costa Mesa, CA 92626
Agenda
The Art and Science of Selling |
Customer Interview |
Menu Presentation |
Resolving Concerns |
Closing Techniques |
And much more! |